HR Policies

Policies Objectives
Manpower Planning

To identify and plan for human resources in accordance with the requirement of services and business plan of the organization. The objective is to have an optimally staffed organization to meet its goals.


To lay down policy in order to meet the manpower requirements at the units & corporate centre with personnel who possess the necessary qualifications, skills and aptitude and are suitable as per the organizational needs


To welcome and acquaint new inductees with the values, culture and broad functioning of CARE Hospitals, the HR policy and related issues

Training & Development

To enunciate the types of HR training to be conducted for building the competency of associates, the purpose and methodology of training intervention

Handling Grievances

To assist all departmental/branch heads to address grievances projected by associates and systematically find solutions for the same

Employee Health Needs

To lay down policy and procedure where in the health needs of associates are being catered to by the company

Credentialing and Privileging of Physicians and Nurses

To define hospital policy and procedure for credentialing and privileging of physicians and nurses

Service Rules

To guide associates so that the conduct of business is consistent with the organization’s ethical standards


To lay down policy guidelines on availing leave

Best Associate Award

To lay down policy for identification, nominating and awarding associates who perform efficiently


To lay down policy on deputation of associates for short duration to areas of work other than their permanent areas


To lay down policy to effectively transfer associates from one unit to the other

Performance Management System

To lay down guidelines for implementation of the Performance Management System

Handing/Taking Over/Transfer of Charge & Responsibility

To lay down policy guidelines for handing/taking over/transfer of charge and responsibilities

HR Audit

To periodically and systematically review all aspects of functioning of Human Resource Department so as to strengthen core HR processes and ensure that SOPs and Govt regulations are adhered to

Entitlement in case of Death of an Associate

To lay down entitlement and provide for benefit to dependents in case of death of an associate

Associates Rendering Professional Services outside the Company

To lay down policy guidelines regarding rendering of professional services by associates at places/organizations outside the CARE group/company

Sodexo Meal Pass

To enable associates to utilize the facility of Sodexo passes

Reimbursement of Fuel/Maintenance & Drivers´ Salary

To enable associates to claim for fuel/maintenance expenditure of their personal vehicles and drivers’ salary, on a month-to-month basis

Functioning HR Committee

To lay down procedure for functioning of HR Committee

Tours & Travel

To lay down policy for eligibility and authorization of various allowances during official tours/visits by associates


To attract potential candidates and retain the right talent by compensating with salary and remuneration

Attendance Management

To provide guidelines for managing the Time Office effectively and generating the concerned reports

Implementation of Trainees & Apprentices Act

To ensure that the process of engaging apprentices is implemented as per the Apprentices Act 1961

Management of Outsourced Contract Services Manpower

To ensure streamlined management of outsourced contract services manpower, in particular adherence to government statutes


To render fair and equitable treatment to an associate who is leaving the organization

Occupational Health Hazard

To provide and take preventive measures to avoid probable accidents and health hazards to an associate who is engaged in providing health care services in the hospital


Prevention, Prohibition and Redressal of Sexual Harassment

Anti Corruption

This policy strictly prohibits employees, agents, joint ventures, consortiums, consultants, contractors over whom the company has control, from paying a bribe to, or receiving a bribe from any person of the third party, whether public or private

Whistleblower Policy

To enable an associate who observes an unethical, actual or suspected fraud or violation of the company’s policies, to approach a Whistleblower Committee without necessarily informing their supervisors. The policy protects and keeps secure associates wishing to raise a concern about serious irregularities within the company.